Telkom CEO Sipho Maseko said they are still struggling to transform from a monopoly mindset to a competitive approach.
Telkom CEO Sipho Maseko said the company is still grappling with its monopolistic past, which has hampered its ability to function in a competitive market.
For decades, Telkom enjoyed a legally protected monopoly in the South African telecommunications market.
The company owned nearly all telecoms infrastructure in South Africa and if someone wanted a fixed line or broadband connection, Telkom was the only game in town.
Speaking at a recent Unleashing Leadership Potential event, Maseko said they were rocked when competition arrived.
“When you are a monopoly you do not have to compete, and that is what we were for 100 years,” said Maseko.
“We had salespeople – the title on their business cards said sales – but you were the only guy from who…
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